Understanding Our Services
THEAstrologer.org, an astrology consultation service by RITHORA IT SERVICES PRIVATE LIMITED, primarily offers online consultations in the fields of astrology, numerology, Vastu, tarot, and gemstones. Our standard delivery method is to provide consultations through live video sessions, phone calls, or digital reports sent via email. We also offer the option for printed handwritten reports for customers who specifically request and pay for this service.
Shipping of Printed Handwritten Reports
- Availability: Printed handwritten reports are available upon customer request and for an additional fee. You can indicate this option during the consultation booking process or by contacting customer support after your consultation.
- Shipping Carriers: We partner with reliable shipping carriers such as [list the carriers you plan to use, e.g., Delhivery, India Post, Blue Dart, etc.].
- Shipping Costs: Shipping costs for printed handwritten reports are calculated based on the weight, dimensions, and destination of your order. These costs will be displayed clearly during the checkout process or communicated to you by customer support.
- Delivery Timeframes:
- Domestic (India): Estimated delivery times within India are typically 5-10 business days. This includes processing time for creating the handwritten report and the actual shipping duration.
- International: International delivery times will be longer and vary based on destination country and customs procedures. Please contact us for a more specific estimate.
- Order Tracking: If available, you will be provided with a tracking number to monitor the progress of your shipment.
- Shipping Restrictions: Some products or destinations may have shipping restrictions. We’ll notify you if any limitations apply to your order.
Delivery of Digital Services
- Consultation Scheduling: Upon booking your consultation, you will receive communication to schedule your live consultation session (if applicable) at a mutually agreed-upon date and time.
- Delivery of Digital Reports: Standard digital reports or materials will be delivered to your provided email address within the timeframe specified for the specific service. If you’ve also ordered the printed handwritten report, it will be shipped separately.
Additional Notes
- Incorrect Addresses: We are not liable for incorrect shipping addresses provided by customers. Please double-check your address before placing an order. Re-shipment fees may apply for returned packages due to incorrect address information.
- Undeliverable Packages: If a package is undeliverable, we’ll contact you to arrange for re-delivery. Additional shipping fees may apply.
- Damaged Goods: We take care in packaging physical items. If your printed handwritten report arrives damaged, please contact us immediately with photos of the damage for resolution.
Changes to Shipping Policy
We may update this Shipping and Delivery Policy as needed. Any updates will be posted on this page.
Contact Us
If you have questions about our shipping or delivery policies, please contact us:
- Email: admin@theastrologer.org
- Phone: +918683050607
We strive for a smooth delivery experience, whether it’s for digital consultations or optional physical reports.
